Every THICC item is printed to order just for you, so we can't accept returns or exchanges for wrong size or change of mind. Please check the size chart on each product page before ordering.
Damaged, defective or wrong items
If your item arrives damaged, misprinted, defective or isn't what you ordered, we'll make it right with a free replacement or a full refund.
Contact us through our Contact page within 14 days of delivery with:
- Your order number
- A photo of the problem
Items must be unworn and unwashed so we can verify the issue.
Lost packages
If your tracking shows no movement for 10 days, or your package is marked delivered but hasn't arrived, contact us and we'll help track it down.
Cancellations
Because production starts quickly, we can only cancel an order if you contact us within 12 hours of placing it.